How do I sign up for BerggiMail?
Click on this Web site's button that says "Download NOW!" You can't miss it! Follow the easy instructions and the software will be downloaded onto your phone. If you need help during sign-on, click on the top right hand button that says "Live Help."

Is there a trial period?
BerggiMail is free with no obligation. Cancel anytime by removing BerggiMail from your cell phone.

How do I discontinue the service?
You simply delete the service using your phone's menu. There are no binding contracts.

When and how will I pay?
After your free trial period, you will receive a call or e-mail from one of our representatives who will offer you billing options. If you sign up with a promotion code from any of our partners, you will not be billed through BerggiMail.

Is help available?
Yes. BerggiMail has a live help desk ready to serve you from Houston, Texas. If you need help during sign-on, you can reach the help desk by clicking on the top right hand button that says "Live Help."

Will there be any additional or hidden charges?
No, if you have a data plan, media plan or Internet plan from your phone company. Otherwise, your phone company will charge approximately one to two cents per e-mail. BerggiMail's unique Internet-based solution is several times cheaper for you than your phone company's traditional service.

Can I use BerggiMail if I don't have a data plan in my phone contract?
Yes.

Does BerggiMail use up my minutes or kilobytes when it is open?
BerggiMail uses kilobytes. Under no circumstances does BerggiMail use your voice minutes.

Will BerggiMail software harm my cell phone?
No. BerggiMail software will not affect your phone or its capabilities.

Can I use my current cell phone?
Yes, if it can connect to the Internet. If you are not sure about your phone, please call us for help. BerggiMail doesn't work with blackberry, Treo or other so-called "smartphones."

Does BerggiMail work with all phone companies?
Cingular and Sprint are supported at this time.

If I lose my phone, can someone else steal my personal data in BerggiMail?
No. Your BerggiMail e-mail is not visible. If you lose your phone, you can log in at www.berggi.com to change your password. After doing so, no one can use BerggiMail from your lost or stolen phone.

If I change phones can I still use BerggiMail?
Yes. Simply log in to www.berggi.com and download BerggiMail to your new phone. All of your contacts and data are retrievable.

Which of my current e-mail accounts can I use?
You can use any e-mail account, including personal, business or both.

Am I able to receive attachments using BerggiMail?
No. Most likely your phone won't be able to display it. Additionally, they would use up your kilobytes.

If I erase an e-mail message on my phone, will it erase from my computer, too?
No. You will still have access to your e-mail on your computer.

Do I have to regularly delete e-mails from my phone to free up my phone's memory?
No, BerggiMail updates these for you automatically.

Sending free text messages using BerggiMail
Add the other BerggiMail user in your BerggiMail contacts, and go to BerggiMail text messages and type and send your text message. She will receive your message in her BerggiMail text messages.